We're
here
for your fast chargingneeds
Contact us by telephone
For immediate assistance, drivers can reach our service hotline customer support numbers, accessible from wherever you are calling.
+49 89 4011 4011 0
Hotline Germany
+31 43 200 3112
Hotline Netherlands
+46 844 68 38 01
Hotline Sweden
Contact us by email
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Frequently asked questions
Where can I charge my car?
You can find our current locations on our charging map: https://jolt.energy/charging-locations/.
Our goal is to continuously expand our multi-city network of fast-charging facilities.
How fast can I charge?
JOLT chargers belong to the category of ultra-fast chargers with a maximum charging capacity of up to 320 kW. The charging speed depends on your vehicle model and the condition of the battery. Your vehicle automatically selects the optimum charging speed to protect your battery. More information here.
What makes JOLT special?
Which car models can be charged?
How much does charging cost?
JOLT offers several charging tariffs. JOLT customers can charge for as little as €0.55/kWh as of September 2024.
JOLT also accepts almost all common charging cards from other providers (respective tariff conditions apply).
Drivers who want to charge ad-hoc pay €0.69/kWh.
How can I pay?
Many customers find that paying with the free JOLT app is the most convenient option.
Alternatively, you can make contactless payments with your Visa or Mastercard, charging cards, or the apps of accredited partners.
How sustainable is JOLT?
How can I contact JOLT?
You can email us at support@jolt.energy or call us at +49 89 4011 4011 0.